Bio & Contact


Can You Hear Me

At Defining Communication  I have the skills to coach, teach, train or mentor clients. Established by Mandy Bruford, Defining Communication has assisted people & businesses from most walks of life to develop skills and attitudes that contribute to their improved performance.

As a BabyHow did I get to be where I am now?
Born September 1959 in Scotland where I lived in Stonehouse until we moved to Perth Australia in August 1974. After high school I worked as a Laboratory Assistant at Royal Perth Hospital & Diagnostic Laboratories Histology Departments from 1977 to 1985.

Mid to late eighties I had 2 children Kathryn and Mark and as my children were growing I devoted my time to community support & working with organisations pertinent to the development of children and the family. It was the early nineties when I began my journey in natural therapies.

I have been a Natural Therapist for over 20 years, working one on one & with small groups, predominately helping people with the physical, emotional and spiritual aspects of their life. During that time I expanded to working in the corporate field; I taught methods that helped reduce stress and fatigue especially to individuals in repetitive jobs and those who suffered public abuse.  I then gave specific attention to assess posture at work stations and suggested ways to eliminate possible stress and or injury.

Over time, education has been an ongoing part of my life; I like to keep busy & to stretch my mind. I have countless certificates & qualifications from Cert.II in Information Technology to Injury Management Coordinator and several in healing modalities such as Reiki.

I love helping people and my passion is teaching I have been teaching Reiki, meditation and other therapy related courses for most of those 20 years.

In 2004 I married Martin a wonderful & kind man. We bought a house which was no mean feat as we had 5 teenagers between us and a 6 bedroom house was not common. Living in a house with 5 teenagers from 2 families had its challenges but we have all survived and the teenagers all grew into lovely independent adults and have their own lives now.

In 2010 I trained with The Academy of Wealth and Achievement in NLP (Neuro-Linguistic Programing); I was so excited & energised because it dove-tailed so well with what I already did, and it allowed me to do what I’ve always done only faster.

My eyes were opened to the possibilities of helping even more people with these amazing tools. And all of this can be done while working with bigger groups. It was with this in mind that my focus changed to working more with individuals within groups and Defining Communication was created.

In 2012 it became apparent that although I had been training for many years that I should have the Certificate IV in Training and Assessment. That is if I wanted to be an industry leader. It was great being the professional student again and the long hours of study enriched my training skills. This Cert IV qualification relates to the delivery of training and assessment of competence within the VET (Vocational Education & Training) sector. I have an on-going relationship with a RTO (Registered Training Organisation) should my clients require an Accredited Training Package.

Profile Internet 9My vision is to develop Defining Communication into a world class service that delivers the “right”  training, coaching, & mentoring to suit each individual and or business; allowing me to access one of my dreams of helping more people. This will encourage me to spend more time teaching from the platform and to work on another goal of travelling the world as an international speaker.

If you have any questions or comments I would love to hear from you.
Mandy Bruford.

Contact Details

Defining Communication
Head Office is Caversham Western Australia

Telephone: +61 412 808 373






p.s. Don’t forget to sign up for your free paper on Communication